Shipping times and delivery estimates are provided for reference purposes only. We are not responsible for delays or issues caused by third-party shipping providers.

All orders will be prepared within 5 business days of purchase via Courier and will be carefully packaged to ensure safe transport and delivery.

If you are looking for international shipping, please contact us before purchasing. International orders will incur a different shipping threshold and may incur duties and taxes levied by customs.

We offer free local pickup within Melbourne. If you select this option we will send you an email when your order is ready to collect from our studio in Brunswick, VIC.

If your item is damaged in transit, please email us at ceramicspotpot@gmail.com within 24 hours of receiving your order. We will not be responsible for any lost or damaged items if we do not receive record.